Sharing Information To Fulfill Your Requests
If you request something from us (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information, with other entities involved in the fulfillment process. For instance, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities). In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.Marketing Use
The information you provide to us may also be used by us and selected third parties for marketing purposes. However, before we use it, we will offer you the opportunity to choose whether or not to have your information used in this way.Information for Agents and Other Business Partners
If you are a customer or a distributor of BKSS, you may visit the section of the BKSS website dedicated to fulfilling your needs (for example, administering the information of your accounts.) We may use information provided on that site to administer and develop our business relationship with you, the accounts you represent, and BKSS as a whole. For instance, this may involve using your information to send you details of new products and services. It may also include sharing certain information with other agents (subject to any confidentiality obligations that may exist), or BKSS customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.Product Support Forum
At such time that the support forum is implemented and you elect to participate, you should be aware that the information you provide there will be made broadly available to others who have access to the forum. Also, please recognize that the forum may have additional rules and conditions. Finally, each participant's opinion in the forum is his or her own and can not be considered an official and /or sanctioned statement by BKSS.Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information.Supplementing Information
From time to time we may supplement information you give us with information from other sources, such as information validating your address or credit card number. This is to help us maintain the accuracy of the information we collect and provide better service.Cookies and Other Web Technologies
We sometimes collect non-identifiable information from visits to our web site. For example, we keep track of the domains from which people visit, and we also measure visitor activity on the web site, but we do so in ways that keep the information non-identifiable. This information is as "website statistics" and may be used to analyze trends and statistics in order to provide better customer service.Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as the website statistics. This information is used and analyzed only at an aggregate level to help us understand trends and patterns.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies." A cookie is a piece of data that a web site sends to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. When they are implemented, the e-commerce and agent account update sections of the site will use them to track your shopping cart, login information, and other parts of the transaction. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, the e-commerce and agent account update sections of the site may not work properly.